Great Article on email as a communication medium. Here is an awesome quote.

Though e-mail is a powerful and convenient medium, researchers have identified three major problems. First and foremost, e-mail lacks cues like facial expression and tone of voice. That makes it difficult for recipients to decode meaning well. Second, the prospect of instantaneous communication creates an urgency that pressures e-mailers to think and write quickly, which can lead to carelessness. Finally, the inability to develop personal rapport over e-mail makes relationships fragile in the face of conflict.

“It’s All about me: Why e-mails are so easily misunderstood” by Daniel Enemark

Via DavidLaplante.com

Technorati : Email, Email Marketing, Relationship Marketing, Relationships

This entry was posted by Josh Kenzer on Thursday, June 15th, 2006 at 10:10 am and is filed under Email, Relationships. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.