One of the first items to take care of was switching my cell phone number from my Reno area code (775) to a local Phoenix area code.

I decided it might be easier to use the Cingular at&t support number, rather then try and locate a corporate office and wait in line just to have them tell me to call in. After finding the customer support number on their website, I spoke to a rep who gave me the number of the at&t relocation department - (800) 826-7375.

Upon calling back into that number, I was surprised at how quickly I was talking to a live body. He informed me that they would set up the new numbers - my wife’s cell as well as mine - but I would need to wait 3-5 days for new SIM cards. Once I receive the new SIM cards, I need to call back in to activate them. Some of the items he shared were:

• There will be no charge for relocation
• We will keep all our existing roll over minutes
• We will loose all voice mail in our mailboxes
• We will have to re-setup our cingular.com profile

All in all, the process was pretty painless. I’ll keep you updated on the SIM card progress.

This entry was posted by Josh Kenzer on Wednesday, June 6th, 2007 at 2:17 pm and is filed under Phoenix. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.